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Create a Canvas Course

Note: The university is implementing a new Student Information System. Faculty access to Canvas course spaces for Fall 2021 will begin during the month of July.

Launch Presentation

How to download a PDF

Chrome

With the PDF open as a preview in Chrome, click the downward arrow icon in the toolbar (screenshot below). 

PDF toolbar in Chrome. The third button from the right is a downward arrow that is highlighted.

 

Firefox

With the PDF open as a preview in Firefox, click the downward arrow icon in the toolbar (screenshot below). Follow the prompts to save the file in the location of your choosing.

PDF toolbar in Firefox. The third button from the right is a folder containing a downward arrow that is highlighted.

Upload media to a Discussion post in Canvas

Supported formats include MP4, MPG, MOV, MPEG, MP3, WAV, WMV, etc. For additional formats, please see the Canvas Community article here.
 
The maximum size for each file uploaded to Canvas is 500 MB. You can upload as many files as you wish, as long as each is under 500 MB. (If your file is larger, please upload it to Online Learning here in advance of the due date. Then email Teams@ciis.edu to tell us where to post it).

The following article explains how a student can upload media to Canvas that has already been recorded and saved to your device.

If you wish to use Canvas to record as well as upload, please see the Canvas Community article called How do I record media using the Rich Content Editor as a student?

Discussions

If you are adding media to a Discussion post, go to the Discussion forum in Canvas and click Reply.

  1. From the Rich Content Editor, click on the Record/Upload Media button itself (not the arrow next to it):Rectangle containing a triangle alongside a music note.It is generally near the middle of the second row of the menubar. If you do not see it immediately, first expand the menubar by selecting the More button which looks like 3 stacked dots:The Rich Content Editor menubar. An icon is highlighted that looks like a rectangle containing a triangle and a music note. At the far right of the menubar an icon is highlighted of 3 stacked dots.
  2. Drag the video file into the area that says Drag a file here.
    1. Click the Submit button at the bottom right. 
    2. You will see a spinning circle indicating the video is uploading to the Canvas item. Larger files will take longer to upload. This requires a steady internet connection:Grey rectangle with circle that is part blue and part white.
    1. When the circle stops spinning, press the Post reply button at the bottom right of the Canvas Discussion post.
    2. You will see a preview of the video on the saved page.
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Submit media to an Assignment in Canvas

Supported formats include MP4, MPG, MOV, MPEG, MP3, WAV, WMV, etc. For additional formats, please see the Canvas Community article here.
 
The maximum size for each file uploaded to Canvas is 500 MB. You can upload as many files as you wish, as long as each is under 500 MB. (If your file is larger, please upload it to Online Learning here in advance of the due date. Then email Teams@ciis.edu to tell us where to post it).

The following article explains how a student can upload media to Canvas that has already been recorded and saved to your device.

If you wish to use Canvas to record as well as upload, please see the Canvas Community article called How do I record media using the Rich Content Editor as a student?

Assignments

If you are a student submitting media as an Assignment, go to the Assignment in Canvas. Then click the blue Start Assignment button:Button that says Start Assignment

If you see a tab called Media

  1. Click the Record/Upload Media button:
  2. A tab called Media. Within it a button called Record/Upload Media is highlighted.In the window that opens, select the Upload Media tab and Select Video File:The second tab called Upload Media is highlighted. Within it is a highlighted button called Select Video File.
  3. Use the window that opens to navigate to the video saved on your computer. After it uploads, click the Submit Assignment button:Within a tab called Media, a button called Submit Assignment at the bottom right is highlighted.

If you don’t see a Media tab and instead see only a File Upload tab

Click the Upload File button and select Choose File. In the window that opens, navigate to the video that is saved on your computer and select it. Then in Canvas, click the Submit Assignment button: A tab called File. Within it is a highlighted button called Upload File. Another button is highlighted at the bottom right, called Submit Assignment.

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Support

Email support
onlinelearningsupport@ciis.edu
Calendar iconSchedule a meeting
Schedule a 30-minute meeting with a member of the CIIS Online Learning team. You will be able to choose a meeting modality (virtualized via Teams or Zoom, or In-person) while scheduling.

If you would like to meet during our regular hours, please use the Chat button at the bottom right.
chat iconLive chat support
Instructional Designers are available to chat Mondays – Fridays, 8:15 am – 4:15 pm Pacific (excluding holidays).

Click the chat icon at the bottom right of this page.
Drop-in support
Meet with CIIS Instructional Designers during our Drop-in hours.
Check your faculty email account for the meeting link. Sign-in to Microsoft (Office) 365 might be required (use your CIIS email address and password).

  • Mondays, 10:00 am – 11:00 am
  • Fridays, 1:00 pm – 2:00 pm
Please note:
  • If prompted, enter your CIIS Microsoft (Office) 365 credentials (i.e., your CIIS email address and password).If you don’t have Teams installed or don’t have your CIIS Microsoft (Office) 365 credentials yet, this video demonstrates how to join the meeting using Chrome. Drop-in faculty support sessions will not be recorded.
Vendor-provided support
Canvas
Did you know that Canvas offers support channels that are available 24/7?

  • 844-462-8394
  • Canvas support options are also available from the Help link within Canvas.

Zoom
Check out the Zoom Help Center for suggestions on common Zoom issues.
IT support
IT Support
Available Mondays – Fridays, 8:00 am – 5:00 pm Pacific (excluding holidays).

IT can help with the following types of issues:
  • PermissionsInstallationsEmail passwordsMicrosoft (Office) 365 technical issues (Outlook, Word, Powerpoint, Teams)
Email support@uswired.com

Display a Google item in Canvas as an iframe

To watch the video below, click play.
To enlarge a video while playing, select the fullscreen icon: Fullscreen icon.
To hide or show subtitles while playing, select the CC icon: CC icon.
To jump to a specific section, select the table of contents icon:
Table of contents icon.You can select a chapter (on certain videos only), or type a term into the search field and select a returned result.

The video below demonstrates how to embed a Google Doc (or other collaborative Google item) into a Canvas Discussion as an iframe. This method can also be used in Canvas Announcements, Assignments, Pages, and Quizzes.

Users will be able to collaborate on the document from Canvas directly.

Click here to open the video in a new tab, watch the video embedded below, or scroll down for written instructions.

  1. Copy the HTML below:

<p>

    <iframe src=https://docs.google.com/document/d/e/2PACX-1vQ_-d2z9L7_I_pU8ETrmgiam6U5MYCdY_1keUQkX6imIGmN8TsK7Nu2VnE_6k4C0cFf1zSh8_fUINQ8/pub?embedded=true width=”800″ height=”800″></iframe>

</p>

  1. Go to the Canvas Discussion (or Announcement, Assignment, Page, or Quiz) where you wish to embed the Google item.
  2. Click the Edit button at the top right:Button that says Edit with a pencil.
  3. Click the HTML icon near the bottom right:Left and right angle brackets containing a forward slash.
  4. Paste the HTML.
  5. Open the Google Doc in a new tab.
  6. Click the Share button near the top right. In the window that opens, click Copy Link.
  7. Go to the Canvas Discussion again. Carefully isolate the URL highlighted below and replace it with the link that you just generated from the Google Doc:HTML code. The portion between "src=" and before the space before "width" is highlighted.
  8. To see how your Google Doc looks in Canvas, click the HTML icon again.

  9. Click the Save button at the bottom right.

  10. If you need to adjust the size of the frame in which your Google item is being displayed, go into HTML mode again by clicking the Edit button and selecting the HTML icon. Try changing the width from 800 px to a different size (e.g. 1000):HTML code with "1000" highlighted. It appears after width="
  11. Click the Save button at the bottom right of the Canvas item. Repeat the process as needed using different numbers for the width or height to find an adequate display size.

 

 

Share screens in Zoom

If you are on a Mac and have the Catalina OS or newer and will need to screenshare in Zoom or BigBlueButton, please follow the steps in this video to enable screensharing.

This article only applies to Zoom accounts that are managed by Online Learning.
If your class meets virtually–but your meeting links are not sent by VCL@ciis.edu–then the settings for your Zoom meetings may be different.
For questions about Zoom meetings that aren’t managed by Online Learning, please contact the Zoom account owner (possibly your program) or CIIS IT at support@uswired.com.

This guide describes using the Zoom desktop client on a computer (Macintosh or Windows).

For details about other devices, as well as the latest information, please see the Zoom Help Center.
 
What can I do in advance?
It is recommended to download and install Zoom on your device if you haven’t already. If using a web browser, please use Chrome only. Verify that your browser is up-to-date. For more information, see the Canvas Community article here.
 
Please check your Chrome settings to allow webcam and microphone access. Make sure that blindsidenetworks and Zoom don’t appear in the “Blocked” category for Mic. Do the same for Webcam.

Additionally, if you are on a Mac and have the Catalina OS or newer, please follow the steps in this video to enable screensharing.
 
If you encounter audio issues, check that Bluetooth headphones are not inadvertently connected (e.g. AirPods). For a demonstration of testing your audio, watch this Zoom support video (end at 1:09).
 
If you have a presentation file to share you may wish to save it as a PDF (File > Save as Adobe PDF in Windows or File > Save As > PDF > Save on Mac). Email it to the class in advance in case they need to open it on their end. (If you don’t have everyone’s email address handy, you can use the Canvas Inbox feature and attach it to a message to your entire class.) Presentations that are saved as a PDF won’t include dynamic transitions, video, etc. (only text, hyperlinks, and static images such as photos).
 
If you will be showing a YouTube video, PDF, or other media, you can have it open and ready before you present.
 
Important note
Virtualized courses are not recorded based on university policy and federal (HHS HIPAA & FERPA) and state regulations. Virtualized courses are for synchronous (simultaneous) attendance only. Student attendance is required, and the university’s attendance policy applies.

For immediate assistance during a virtual course meeting, please visit www.vclhub.com.

For security reasons, Participants are not automatically allowed to screenshare.

To allow Participants to screenshare, the Host can update options from within a meeting. Please see the Allow Participants to screenshare in Zoom (Host only) article. 

  1. To share your screen open the file that you wish to share.
  2. In Zoom, click Share Screen:Zoom layout with the Share Screen button highlighted in the middle of the Zoom toolbar.
  3. A dialog box will open. Click the image of the content you wish to share. If you wish, you can select the default image, called Screen (Windows) or Desktop 1 (Mac). This will display the entire contents of your screen, making it easier to screenshare among different apps.
    1. If you will be presenting audio/video to the rest of the class, checkmark Share computer sound (otherwise they cannot hear the media) and Optimize Screen Sharing for Video Clip.
    2. Click Share.
      Window called Select a window or an application that you want to share. The first image is highlighted, at the top left. At the bottom left, Share Computer Sound and Optimize Screen Sharing for Video Clip are highlighted checkboxes. At the bottom right, the Share button is highlighted.
  4. Your screen will be shared immediately. If you had chosen to share your entire screen, navigate to the item you wish to share. Everything you see that is outlined in green is being shared to others.
    1. If others have trouble hearing your shared video, check your microphone input:
      1. Click the arrow at the right of the Mute button, then under Select a Microphone choose Same as System:Arrow at the right of Mute button in Zoom dashboard with a menu. Same as System is highlighted in the menu.
      2. Remember to return the selection when you are finished screensharing.
  5. To stop sharing, click Stop Share.