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February 7, 2025
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CPTR CIIS systems access information
After completing the steps below to set-up your CIIS university email address, see this knowledgebase article for how to access your CPTR virtual course space in CIIS Canvas: Log-in to CIIS Canvas – CIIS Knowledgebase (vclhub.com)
Canvas direct URL: https://ciis.instructure.com/
CIIS utilizes Microsoft Azure single-sign-on for systems access. You will be issued a university email address (@mymail.ciis.edu) as a log-in credential for this purpose .
Setting-up your university email.
Navigate to https://outlook.office.com/ (opens in new tab)
- Enter your email address and temporary password and create and confirm a new password.
2. Select Next
3. Set-up account recovery information and select finish once complete.
Your courses will be accessible in the Canvas Learning management system. Canvas will send email notifications about changes in the virtual course and communications from other students, mentors and instructors to your CIIS university email address. If your do not intend to check your CIIS university email regularly, it can be forwarded with the following steps.
Canvas direct URL: https://ciis.instructure.com/
Email notifications about changes in the virtual course and communications from other students, mentors and instructors to your CIIS university email address. If your do not intend to check your CIIS university email regularly, it can be forwarded with the following steps. Learn about Canvas notifications.
On the https://outlook.office.com/ webpage, select the gear icon at the top right, expand, and select “View all Outlook settings.”
On the Outlook settings page, add email forwarding information and Save.
Reset university email password, access locked university email account
Follow the steps at the following link to reset your university email password and to reset your password to unlock your account.
This method requires that a mobile number was added to your email account at the time of set-up; a security code will be sent to that number by SMS to reset your password.
reset email password link
Self-Service: Submitting Final Grades
Tip #1: Only use one tab or browser to enter Final Grades
Do not open multiple tabs or multiple browsers with Self-Service open. This can cause only some of the grades to post if you enter grades in different locations.
Tip #2: Grades you can edit are not posted
After you input a grade for your students, you need to post grades to make them final. If you are able to edit the grade you entered for a student, you have not successfully posted Final Grades. Below are examples of final grades that are posted correctly and incorrectly for reference.
Final Grades Posted Correctly
Final Grades Not Posted Correctly
Review CIIS grade scheme here.
Steps to submitting final grades in Self-Service
1. Sign-in to Self-Service with your university email address and email password (https://ciis-ss.colleague.elluciancloud.com/Student)
2. Select the faculty button
3. Your course schedule by term will be listed, select the Section Name and Title
4. Select Grading and then Final Grade
5. Select drop-down to select final grade by student (leave Never Attended and Last Date of Attendance blank).
Registrar note:
If students were able to take your course for either a letter grade or a pass/no pass grade, only letter grades will be available for you to input. If the student had chosen pass/no pass, the letter grade will be automatically converted to either P or NP. Graduate students who earned a B or above get a P; undergraduates, a C or above.
If the student had registered in audit status, enter the grade based on the work they had done. This could include an F. The system will automatically convert this to an AU.
In both cases, the letter grade you submit is not viewable by the student in Self-Service or on their transcripts.
6. Select Back to Courses to submit grades for other courses
What is Acclaim?
The video below demonstrates Acclaim, a video platform that integrates with Canvas (getacclaim.com). Acclaim allows students to easily receive timestamped feedback on their video submissions. By pinpointing important moments within a video, instructors can provide precise and tailored critiques.
Since classes were first virtualized in March 2020, instructors have effectively used Acclaim in courses that emphasize student presentations and roleplay exercises, among other activities.
Click here for an overview from Acclaim.
For a demonstration of Acclaim and Canvas, play the video below or click here to open it in a new tab.
Interested in using Acclaim in your course?
Contact onlinelearningsupport@ciis.edu. A limited number of licenses is available.
Already using Acclaim in a course?
See the following support articles for setting up Acclaim:
Verify Canvas log-in URL; you may not have a Canvas account at this time
Existing Canvas users (students & faculty)
If you have previously accessed Canvas and now cannot with your university email address and email password, please:
- Verify you are logging in at https://ciis.instructure.com/ (with no text after “.com”).
- If your browser adds additional text after “.com,” then clear your browser cache and try again. For a demonstration of clearing your cache in Chrome, please see our support article.
- If you use a bookmark for Canvas you might need to update the address.
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If you are still unable to log in using your CIIS email credentials, verify you are not logged in to another Office account (work, school, personal) in the same browser.
Log out of Office. Then, using the same browser (e.g. Chrome), log in to Office using your CIIS email credentials and sign in to CIIS Canvas.
How to log out of Office:
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- Go to office.com
- Click your profile icon in the upper right corner > Sign out.
How to log in to office.com using your CIIS email address and email password:
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- Go to office.com.
- Sign in.
- Go to ciis.instructure.com.
- You will be signed in automatically.
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New student accounts
Canvas student accounts are created within 72 hours after a student’s first successful course registration. Any subsequent student enrollments are added to Canvas 24 hours after registering. Email CIIS IT at support@uswired.com for account verification if you are not able to log-in to Canvas with your university email and it has been at least 24 hours after you registered for your first course at the university.
Non-degree program users
For all other non-degree program Canvas users who are not able to log-in with their university email address (Public Program, Center for Psychedelic Therapies and Research), who may or may not have been issued a university email address, verify your Canvas account status with the program office.
Need more help?
If you are having trouble logging in to your CIIS email account or don’t have access to your email password, then please contact CIIS IT at support@uswired.com.
If you had previously accessed Canvas and are not able to log-in from this URL with your university email address and email password, email onlinelearning@ciis.edu for support.
Thank you, Online Learning
Protected: CA BBS Suicide Prevention Course
Upload media to a Discussion post in Canvas
Supported formats include MP4, MPG, MOV, MPEG, MP3, WAV, WMV, etc. For additional formats, please see the Canvas Community article here.
The maximum size for each file uploaded to Canvas is 500 MB. You can upload as many files as you wish, as long as each is under 500 MB. (If your file is larger, please upload it to Online Learning here in advance of the due date. Then email Teams@ciis.edu to tell us where to post it).
The following article explains how a student can upload media to Canvas that has already been recorded and saved to your device.
If you wish to use Canvas to record as well as upload, please see the Canvas Community article called How do I record media using the Rich Content Editor as a student?
Discussions
If you are adding media to a Discussion post, go to the Discussion forum in Canvas and click Reply.
- From the Rich Content Editor, click on the Record/Upload Media button itself (not the arrow next to it):
It is generally near the middle of the second row of the menubar. If you do not see it immediately, first expand the menubar by selecting the More button which looks like 3 stacked dots:
- Drag the video file into the area that says Drag a file here.
- Click the Submit button at the bottom right.
- You will see a spinning circle indicating the video is uploading to the Canvas item. Larger files will take longer to upload. This requires a steady internet connection:
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- When the circle stops spinning, press the Post reply button at the bottom right of the Canvas Discussion post.
- You will see a preview of the video on the saved page.
Submit media to an Assignment in Canvas
Supported formats include MP4, MPG, MOV, MPEG, MP3, WAV, WMV, etc. For additional formats, please see the Canvas Community article here.
The maximum size for each file uploaded to Canvas is 500 MB. You can upload as many files as you wish, as long as each is under 500 MB. (If your file is larger, please upload it to Online Learning here in advance of the due date. Then email Teams@ciis.edu to tell us where to post it).
The following article explains how a student can upload media to Canvas that has already been recorded and saved to your device.
If you wish to use Canvas to record as well as upload, please see the Canvas Community article called How do I record media using the Rich Content Editor as a student?
Assignments
If you are a student submitting media as an Assignment, go to the Assignment in Canvas. Then click the blue Start Assignment button:
If you see a tab called Media
- Click the Record/Upload Media button:
In the window that opens, select the Upload Media tab and Select Video File:
- Use the window that opens to navigate to the video saved on your computer. After it uploads, click the Submit Assignment button:
If you don’t see a Media tab and instead see only a File Upload tab
Click the Upload File button and select Choose File. In the window that opens, navigate to the video that is saved on your computer and select it. Then in Canvas, click the Submit Assignment button: 
Display a Google item in Canvas as an iframe
To watch the video below, click play.
To enlarge a video while playing, select the fullscreen icon: 
To hide or show subtitles while playing, select the CC icon: 
To jump to a specific section, select the table of contents icon: 
You can select a chapter (on certain videos only), or type a term into the search field and select a returned result.
The video below demonstrates how to embed a Google Doc (or other collaborative Google item) into a Canvas Discussion as an iframe. This method can also be used in Canvas Announcements, Assignments, Pages, and Quizzes.
Users will be able to collaborate on the document from Canvas directly.
Click here to open the video in a new tab, watch the video embedded below, or scroll down for written instructions.
- Copy the HTML below:
<p>
<iframe src=https://docs.google.com/document/d/e/2PACX-1vQ_-d2z9L7_I_pU8ETrmgiam6U5MYCdY_1keUQkX6imIGmN8TsK7Nu2VnE_6k4C0cFf1zSh8_fUINQ8/pub?embedded=true width=”800″ height=”800″></iframe>
</p>
- Go to the Canvas Discussion (or Announcement, Assignment, Page, or Quiz) where you wish to embed the Google item.
- Click the Edit button at the top right:
- Click the HTML icon near the bottom right:
- Paste the HTML.
- Open the Google Doc in a new tab.
- Click the Share button near the top right. In the window that opens, click Copy Link.
- Go to the Canvas Discussion again. Carefully isolate the URL highlighted below and replace it with the link that you just generated from the Google Doc:
- To see how your Google Doc looks in Canvas, click the HTML icon again.
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Click the Save button at the bottom right.
- If you need to adjust the size of the frame in which your Google item is being displayed, go into HTML mode again by clicking the Edit button and selecting the HTML icon. Try changing the width from 800 px to a different size (e.g. 1000):
- Click the Save button at the bottom right of the Canvas item. Repeat the process as needed using different numbers for the width or height to find an adequate display size.