Enter and exit a Zoom meeting and use basic controls

If you are on a Mac and have the Catalina OS or newer and will need to screenshare in Zoom or BigBlueButton, please follow the steps in this video to enable screensharing.

This article only applies to Zoom accounts that are managed by Online Learning.
If your class meets virtually–but your meeting links are not sent by VCL@ciis.edu–then the settings for your Zoom meetings may be different.
For questions about Zoom meetings that aren’t managed by Online Learning, please contact the Zoom account owner (possibly your program) or CIIS IT support@uswired.com.

This guide describes using the Zoom desktop client on a computer (Macintosh or Windows).

For details about other devices, as well as the latest information, please see the Zoom Help Center.
 
What can I do in advance?
It is recommended to download and install Zoom on your device if you haven’t already. If using a web browser, please use Chrome only. Verify that your browser is up-to-date. For more information, see the Canvas Community article here.
 
Please check your Chrome settings to allow webcam and microphone access. Make sure that blindsidenetworks and Zoom don’t appear in the “Blocked” category for Mic. Do the same for Webcam.

Additionally, if you are on a Mac and have the Catalina OS or newer, please follow the steps in this video to enable screensharing.
 
If you encounter audio issues, check that Bluetooth headphones are not inadvertently connected (e.g. AirPods). For a demonstration of testing your audio, watch this Zoom support video (end at 1:09).
 
If you have a presentation file to share you may wish to save it as a PDF (File > Save as Adobe PDF in Windows or File > Save As > PDF > Save on Mac). Email it to the class in advance in case they need to open it on their end. (If you don’t have everyone’s email address handy, you can use the Canvas Inbox feature and attach it to a message to your entire class.) Presentations that are saved as a PDF won’t include dynamic transitions, video, etc. (only text, hyperlinks, and static images such as photos).
 
If you will be showing a YouTube video, PDF, or other media, you can have it open and ready before you present.
 
Important note
Virtualized courses are not recorded based on university policy and federal (HHS HIPAA & FERPA) and state regulations. Virtualized courses are for synchronous (simultaneous) attendance only. Student attendance is required, and the university’s attendance policy applies.

For immediate assistance during a virtual course meeting, please visit www.vclhub.com.

Enter a Zoom meeting

1. The link to your webinar will generally be emailed to your CIIS.edu account about 15 minutes before class starts.
   1. If you cannot access this email account, please contact support@uswired.com.
2. Click the link to join. If you have the Zoom application installed, launch it by clicking either Zoom Meetings > Open Link (Windows) or Open zoom.us (Mac) when prompted.
3. Click Join with Computer Audio.
4. You will enter the meeting as muted with webcam off.

Basic controls

Once you’re in the meeting, you will automatically be muted with webcam off.

You can Unmute [1] and Share Video [2]. Both are located at the lower left of the black toolbar.

You can also see the list of Participants by clicking Participants [3], or chat by clicking Chat [4] in the black toolbar. A panel will open along the right. If you have trouble seeing the panel, maximize Zoom by clicking the four expansion arrows in the upper right corner [5].

Exit a Zoom meeting

If you are not the Host

Click Leave Meeting at the lower right:

If you are the Host

Click End Meeting at the lower right. You will see a prompt. You can choose to:

• • Click Leave Meeting (which allows the meeting to continue without you).

    If you are leaving due to audio/webcam quality then after you click Leave Meeting, re-enter the meeting using the link in your email.

OR

• • Click End meeting for all (to end the Zoom session entirely).