Moving email from “Other” to “Focused” inbox in Outlook

Email sometimes gets “stuck” in the Other inbox in Outlook. This can happen for a number of reasons – mainly if you regularly receive email from that sender without opening it. Please see the below graphic to move email from a specific sender into the Focused inbox.

Office 365 Basics

  1. Log in to office.com.
  2. Add a profile image to your Microsoft 365 account (formerly called “Office 365”).
  3. Select the Install Office button.
  4. Pin Canvas to your Microsoft App Launcher.

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